FREQUENTLY ASKED QUESTIONS
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I'D LIKE TO BUY A PICTURE - HOW DO I SELECT ONE and PAY?
CHOOSING A PICTURE As you browse the gallery of pictures, click on the picture of your choice and you will see an enlargement and details including, size, price and subject notes. You have a choice of having the picture either: - Mounted with backing board only (so you can have the picture framed yourself) or: - Mounted and framed, ready to hang. Just click the 'Add to Cart' button next to your choice, then 'View Cart' and you will be taken to the Payment Page. PAYMENT (payment includes delivery in England and Wales at no extra charge). We accept most debit and credit cards as illustrated above. Please note: We regret that due to the prevalence of fraudsters and scammers these days, we can no longer accept payment by any other means (i.e. no cheques, no money orders, no bankers' drafts etc.) WHO PRINTS MY PICTURE AND WHAT SORT OF QUALITY CAN I EXPECT? Be assured your picture is in safe and expert hands. Our choice of award winning printers and framers will print your picture on 'Somerset Enhanced Velvet' fine art inkjet paper. This stunning matt paper's texture lifts the image, giving it an elegant finish. Next, your print is mounted in a specially cut mount, and - if you want it to be framed - fitted into a bespoke frame made to match exactly your picture's unique dimensions. Your picture will be mounted with a mid-grey, bevelled acid-free mount (50mm width all-round). The frame is black and is 25mm thick all-round. Posting your framed picture prohibits us from using glass, so a non-brittle styrene 'glazing' is fitted which, for all intents and purposes, looks exactly like glass. So fear not, your framed picture is safe and secure! HOW LONG WILL I NEED TO WAIT FOR DELIVERY? Normally no longer than eleven consecutive days from the time of order. Your picture will be delivered to you by trusted courier or by first class post according to size. Please note that we can only accept returns in the event of your picture having arrived in damaged condition for which we will require photographic evidence. |